Privacy Policy

Information we collect

We may collect information that you provide during checkout:

• Your name and mobile phone number.
• Your order items, pickup selection, and special instructions.
• Promotional codes and transaction-related information.

Payment card details are handled by our payment provider. Home Sushi does not receive or store complete payment card numbers.

We may also collect limited technical information, such as browser type, device type, IP address, and website usage data.

How we use information

• Process payment and prepare and fulfill your order.
• Contact you about your active order and pickup.
• Provide a secure order-status tracking link.
• Prevent fraud, troubleshoot issues, and protect our services.
• Understand and improve the website and ordering experience.
• Meet applicable legal, accounting, and operational obligations.

SMS and mobile information

When you provide your mobile number during checkout, we may use it to send transactional messages about the order you placed. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help.

We do not sell mobile information. Mobile information, text messaging originator opt-in data, and consent are not shared with third parties or affiliates for their own marketing or promotional purposes.

Read our SMS Consent page for the complete messaging disclosure.

Service providers

We use service providers to operate the ordering system. They may process information only as needed to provide services to us, including payment processing, order management, website hosting, database storage, analytics, and transactional text messaging.

These providers may include Square, Twilio, Vercel, Neon, and Google Analytics. Their handling of information is also governed by their respective privacy practices.

Retention and security

We retain information for as long as reasonably necessary to fulfill orders, maintain business and transaction records, resolve disputes, prevent abuse, and comply with applicable obligations. Order-tracking links are designed to expire after the applicable order lifecycle.

We use reasonable administrative and technical safeguards, but no electronic storage or transmission method can be guaranteed to be completely secure.

Your choices

You may opt out of SMS by replying STOP. To ask a question or request access, correction, or deletion of information where applicable, contact Home Sushi at +1 (980) 427-5472.

Changes to this policy

We may update this policy as our services or legal obligations change. The updated date shown at the top indicates the latest revision.